Warranty and Service Maintenance

Gruzopodem Company provides warranty and service maintenance for crane in accordance with applicable regulatory requirements and technical standards (TR CU 010/2011 “On the Safety of Machinery and Equipment”). We perform diagnostics and maintenance of overhead, gantry and jib cranes, both of our own production and from other manufacturers.

We use only proven and reliable components, ensuring stable and safe operation of the equipment. Most spare parts are available in our warehouse in Kazan, which allows us to reduce service time.

Our service teams can be dispatched to any region of Russia. All work is carried out by our in-house service crews, fully qualified and certified for this type of work. Our specialists have extensive experience in crane installation and maintenance. Welding operations are performed in accordance with NAKS standards, confirmed by a valid welding procedure certification. We also operate our own electrical testing laboratory for diagnostics and inspection of electrical systems.

Warranty Service

During the warranty period, we promptly eliminate defects, perform diagnostics, and replace parts, components and assemblies in accordance with the contract terms.

Warranty conditions apply only to cranes manufactured by our company. The standard warranty period is 12 months from commissioning, but not more than 18 months from the date of delivery. The warranty period may be extended when the crane is supplied with installation services. Exact terms are specified in the supply contract.

Service Maintenance

Service maintenance is available both for our own cranes and for equipment from other manufacturers. Maintenance frequency depends on the type of equipment, operating conditions and manufacturer requirements. Typically, maintenance includes routine (shift-based), scheduled (TO-1, TO-2, etc.) and seasonal servicing.

We perform diagnostics and maintenance in accordance with operating conditions and service intervals. If required, we also carry out repairs and modernization of crane equipment.

Basic Scope of Maintenance

• visual inspection of crane steel structures
• inspection of hoist units and structural connections
• inspection of end stops, anti-derail devices, buffers and limit switches
• tightening of bolts and fasteners of travel mechanisms
• inspection of braking systems for wear and defects
• inspection of gear drives of wheel mechanisms
• inspection of motor mounting, grounding reliability, absence of moisture in terminal boxes and integrity of cable connections
• inspection of gearmotor mounting, grounding, smooth operation and proper functioning of moving parts
• inspection of electrical wiring, cable systems, insulation integrity and circuit labeling
• inspection of steel structures, welds and bolted connections
• tightening or replacement of fasteners, gaskets and electrical contacts
• alignment check of drive shafts, motors and gearboxes with correction if required
• inspection of joints, supports and corrosion of structural elements
• inspection of wheels for flange wear, tread wear and surface defects
• inspection of bearings with lubrication if necessary
• inspection of wire ropes for wear compliance
• servicing of gearmotors: cleaning, sealing of cable entries and lubrication
• servicing of electrical cabinets: cleaning, replacement of worn contacts, maintenance of magnetic systems and lubrication of moving parts